Retiree Billing

Complete Retiree Billing Services

Our complete retiree billing solutions include the following services to assist our partners in effectively managing your retirement benefits:

  • Send premium payment coupons to retirees
  • Provide toll-free customer care center to answer retiree questions
  • Receive and track premium payments
  • Send notice to participants when “Short premium” payments are made
  • Communicate with retirees regarding NSF checks
  • Return premium payments received to plan sponsor electronically on a monthly basis
  • Send notification of rate or benefit changes
  • Notify carriers when retiree terminates coverage
  • Issue HIPAA certificate to retirees when coverage terminates
  • Employer reports to keep clients informed and up-to-date
  • Monitoring and tracking of all payments and activities